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In 2022, Alfa Romeo was named the No. 1 premium brand according to the J.D. Power U.S. Sales Satisfaction Index Study, with a score of 833. This is incredible progress since 2021, where Alfa Romeo placed ninth.
"Quality of our products and customer care are top priorities for Alfa Romeo, and we are genuinely proud to see our efforts have placed the brand at number one among Premium brands in the J.D. Power Sales Satisfaction Index," said Larry Dominique, SVP, Head of Alfa Romeo North America. "We are focused on continually improving the overall customer experience of owning an Alfa Romeo, and this is a testament to our intense focus on enhancing the dealership component."
The Alfa Romeo brand is proud to see such progress this last year and strives to improve customer satisfaction, both with products and customer experience. For the past 50 years, J.D. Power has used big data, artificial intelligence (AI), and algorithmic modeling capabilities to assess and analyze consumer behavior and satisfaction. Many of the world’s leading businesses utilize J.D. Power to guide their decision making and business strategy.
Contact a Jim Ellis Alfa Romeo Brand Specialist today at 855-897-1043 to experience an award winning journey.