View Offer Details
We are so excited to announce the first recipient of our monthly employee recognition program. We are celebrating Jamal Diamond for his outstanding customer service. Jamal has been on the team since 2018 and is one of our Service Advisors. His clients tell the story of his unwavering commitment to 5-star satisfaction in ten online reviews in July!
5-star Google Review, July 30
"Always a pleasure to work with Jamal Diamond. He’s extremely helpful in making sure my Alfa Giulia is serviced as recommended. Great customer service is always welcomed and appreciated! Thank you for your consistency." D. Fullard
5-star Google Review, July 29
"I took my 2017 Giulia in for 50k service, worked with Jamal (would recommend him) and the process from start to finish was very well done! Communication was good and the car was ready when promised. Good work Jamal and service team! Thanks again." S. Diamond
5-star Google Review, July 22
"I’ve been coming to Jim Ellis Maserati for service for 3½ years and Jamal Diamond has always taken the very best care of both of my Quattroportes. I appreciate his honest approach and simplistic narrative. He’s very patient and takes the time to answer my millions of questions and educate me about my amazing vehicles. Thanks so much for getting my baby back on the road again!" V. Burford
5-star Google Review, July 19
"Jamal Diamond was great very professional and went above and beyond thank you." J. McClenton
5-star Google Review, July 15
"Whenever I go down to the dealership for service, I am greeted by Jamal Diamond. He is awesome. He does a great job in the service department of explaining what they are going to do with my car that day or if they find any issues. He also alerts me to any warranty replacement issues and if he can fix them that day." M. Vandura
5-star Google Review, July 12
"Excellent Service! I really enjoyed working with Jamall. He was very caring and beyond my expectations!" Corujita
5-star Google Review, July 10
"Jamal Diamond is excellent always responsive and addresses the issues promptly. Always a pleasure to work with Jamal." V. Rathinam
5-star Google Review, July 1
"Thank you to Service Advisor Jamal Diamond for the outstanding service today and being so hands on with helping me navigate the needs of my Ghibli! I'm grateful for your assistance it is greatly appreciated!" T. Bryant
5-star Google Review, July 1
"I've been getting my car serviced at this location for 4 years, and I've always received excellent customer service. My service advisor, Jamal Diamond, always goes over and beyond to provide customer satisfaction. Whether it’s complimentary car washes, client loyalty discounts, or Uber/Lyft service [when a loaner isn’t available], I can always count on Mr. Diamond to make sure I receive a five-star service. And my service technician, Glenn Anderson, has always timely repaired my car with top-notch service to keep my car running in pristine condition. I will continue to remain a repeat customer for years to come." S. King
5-star Google Review, July 1
"Great discount amazing service department from Jamal Diamond!!!" L. Baldwin